Our Reviews

We are City Locksmiths Gwent Ltd

Newport Locksmith Reviews

Quick Locksmith Newport

Great service. Nick turned up much quicker than expected and did a very good job at the agreed price. Highly recommended.

Peter McG

Value For Money Locksmiths Newport

Outstanding service, from phone call to arriving 30 minutes, even half the price quoted over the phone as the door just needed a new barrell. Pleasant, professional & great value for money. Couldn’t ask for more.


Lock Repair Newport

Amazing service. Placed a call this morning and straight away with my description over the phone knew exactly what was wrong with my lock. Came around within a few hours and fixed the lock quickly and easily. Also adjusted my door as part of the service. Would highly recommend

Julian B

Fabulous Locksmiths Pontypool

Fabulous service. Here when he said he would. Very helpful on choosing the right lock. Very helpful and polite.

Joan C

Lock Repair Newport

Nick at City Locksmiths Gwent was professional – polite – punctual and extremely efficient, I enquired about a failed lock, he asked for photos to identify the issue, he promptly phoned back to explain what needed doing, provided a more than fair quote based on the work needed and was able to come out the next day first thing. Within the hour he was done. Problem solved and a happy customer. Won’t be going anywhere else for any future problems or work in this field. Thank you Nick.

Geraint R

Friendly Locksmith Pontypool

Very friendly and professional service from Nick. Couldn’t be happier with his work, was able to identify the issue and replace my lock in no time at all, he even kindly offered some general maintenance tips.
Would 100% recommend!

Josh C

Professional Locksmiths Newport

Was excellent, very quick and professional, no need to look any further would highly recommend.


24/7 Locksmith in Newport

Excellent service, Nick was very friendly and professional. Turned up on time, did the job quickly and to a very high standard. Highly recommend!


Handle & Lock Replacement Abergavenny

An excellent service. Reliable, time keeping was excellent. Work done in the same day. Perfect. I would use again.

uPVC Lock Repairs 

Spoke to Nick yesterday, said he would be here lunchtime today, called to say he would be earlier, very polite, excellent workman did a wonderful job. Very pleased.

Lock InstallationPontypool Locksmiths

Highly recommend! Nick was really professional and workmanship was fantastic. Fitted two deadlocks and cut 4 spares keys as well for us. Excellent value for money.


Emergency Locksmith Newport

First class service, fast, efficient and skilled. I have no reservations whatsoever in recommending City Locksmiths Gwent Ltd.


Speedy Newport Locksmiths

Nick was very helpful, we had a speedy response. The problem was resolved very quickly. Would recommend.


Locksmith in Chepstow

Excellent, efficient and friendly service. I would highly recommend City Locksmiths.

Ophelia’s Personal Training

Lock Repair in Cwmbran

Arrived very quickly to fix my doors and did a great job!


Quick & Efficient Locksmith in Newport

Arrived quickly to price up the work and job was completed the following day after parts arrived.


New Lock Installation in Gwent

Nick was very professional and went above and beyond to fit a secure new lock on my very old fashioned, awkwardly shaped front door! Great job Thankyou I would recommend this business to anyone.


uPVC Lock Repair in Newport

I was amazed at how quick it he came round, there were no problems at all. He was very polite.

Locksmith Cwmbran for Lock Installation

He arrived early this morning and did a good job, lovely workman, took about 1 hour, I could not fault him.

Lock Repair in Newport

Efficient and offered call back if problem.

Recommended Locksmith Pontypool

Friendly, efficient, trustworthy and reliable. Second time of calling Nick for faulty locks. Cannot recommend him enough.

Residential Lock Replacement Newport

Very quick, very polite, would highly recommend, and will use again.

Locksmith in Newport

Nick was great, came out fixed the problem all within a few hours and reasonable price too. I would definitely use Nick again. Thanks!


New Lock Installed in Newport

I think I left my keys in the front door and someone took them. I panicked, came across City Locksmiths, called, got a quote straight away and he came out straight away, he even got to the house before I did. He was friendly, very polite, did the job within minutes and gave me a good deal (and also a good deal if I needed my back door done). I give him a 5/5 brilliant.


Patio door lock repaired in Newport

Excellent service from a very amiable young man. Fixed the problem with my patio doors and got the locks realigned perfectly. Will certainly recommend Nick to friends and family who may need his services in the future.


Lock replacement in Newport

Very polite guy, and not too expensive. Provided a quick and efficient service.


Jammed door – opened and new lock installed in Newport, Gwent

Straight forward – job done promptly

Changed door handle and locking system on front door in Newport, Gwent

Arrived on time, advised on problem and consequence if problem persists. Fitted new parts in a professional and friendly manner

Replacement lock barrel on external door in Newport, Gwent

Excellent service, work was completed within an hour-and-a-half of my initial telephone call.

Changing of locks on four garage doors. Front door patio doors and one garage door in Newport, Gwent

Call out made in less than 2 and a half hours, keys thought stolen but locks required changing. Service very professional. Friendly professionals. Explained in full the work that was required as he was doing it. Excellent and very professional.

Emergency callout – key broken in lock in Newport, Gwent

Great fast service on a Saturday afternoon after key was broken in lock. Door opened and lock replaced, very pleasant locksmith.

Remove broken key out of lock and put new handles on front door in Newport, Gwent

Phone locksmith, only waited 30 minutes to arrive. He was very quick and polite, did the job.